CANCELLATION POLICY

• Cancellations: Please let me know at least 24 hours in advance if you need to cancel. No communication = forfeited deposit. • Reschedules: One reschedule is allowed with the same deposit. After that, a new deposit will be required. • Late Arrivals: If you’re 15+ minutes late, your appointment may need to be rescheduled and your deposit may be lost. Please communicate if you’re running behind. • New Clients: Please give yourself extra time to find the location and park to avoid being late. • Guests: No extra guests unless approved by me or booked under a Bestie Bundle. • No-Call / No-Show: Clients who fail to show up *without* notice will be charged 100% of the scheduled service. Genuine emergencies will be considered. Repeated no-call/no-shows will affect future bookings. Communication is key — just keep me updated and we’ll always work it out 💅🏽